Delivery & Returns
WHEN WILL MY ORDER BE DELIVERED?
We dispatch all our freshly made orders as soon as they have been packaged. Our bake days are currently Wednesdays and orders placed before 11.59pm on Tuesday evenings will be baked, dispatched and delivered each Friday. We don't deliver on weekends.
WHERE DO YOU DELIVER TO?
We deliver to mainland UK.
We use DPD to deliver to mainland UK.
CAN I CHOOSE A SPECIFIC DELIVERY DATE?
Unfortunately, it is not possible to choose or request delivery date and any requests made at the time of order are not seen as it is an automated process.
We dispatch orders every Thursday for delivery every Friday. We would always recommend you order earlier rather than later, so we can process your order in a timely manner.
There are no issues with shelf life as the brownies last for up to 7 days!
RETURNS AND EXCHANGES:
Our brownies, amazing as they are, are perishable items and unfortunately, we can’t offer you a refund. However, please do contact us if you have any problems and we will see what we can do to resolve the problem for you.
Our brownies are packaged in a custom fit box so that they don’t get damaged in delivery.
If you have a question about this, send us an email at firstname.lastname@example.org
If your question is not listed here, please email us using the contact form.
Join the club!
Sign up for news, fun updates, competitions & much more! x